Privacy Policy
Effective date: May 13, 2026. This policy describes how SafyTech handles personal information when you use our websites, products, and related services.
Introduction
SafyTech ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use our websites, SaaS products, APIs, WhatsApp integrations, and related services.
Information we collect
- Name, email address, phone number, and business information.
- Account login and authentication information.
- Device information, browser type, IP address, and operating system.
- Usage analytics and service interaction data.
- Customer communication data including WhatsApp conversations and notifications.
- Payment and billing related information when applicable.
How we use information
- To provide and maintain our services.
- To send transactional notifications and customer support responses.
- To improve product performance, security, and user experience.
- To process authentication and account verification.
- To comply with legal and regulatory obligations.
- To operate WhatsApp Business messaging services and automation features.
WhatsApp and Meta platform usage
SafyTech may use WhatsApp Business APIs provided by Meta to send transactional messages, customer support communications, authentication messages, and business notifications.
We do not sell or share WhatsApp conversation data with third parties for advertising purposes. Messages are processed securely through approved service providers and Meta platforms.
Data sharing
We may share limited information with trusted service providers, hosting providers, analytics providers, payment processors, and communication platforms strictly for service delivery purposes.
We never sell personal data to third parties.
Data security
We implement industry-standard technical and organizational security measures to protect user data against unauthorized access, misuse, disclosure, or loss.
Cookies and analytics
Our website and applications may use cookies, analytics tools, and tracking technologies to improve user experience and monitor platform performance.
Your rights
- Request access to your personal data.
- Request correction or deletion of your information.
- Request restriction of processing where applicable.
- Withdraw consent for optional communications where consent is the legal basis.
Third-party services
Our services may integrate with third-party platforms including Meta, WhatsApp, cloud hosting providers, analytics providers, and payment gateways. Their respective privacy policies may also apply.
Changes to this policy
We may update this Privacy Policy periodically. Updates will be published on this page with a revised effective date.
Contact us
If you have questions regarding this Privacy Policy, please contact us using the details below.